WELCOME AMONG OUTSOURCING EXPERTS

Outsourcing Experts have been formed as a result of merger of the ArchiDoc Capital Group (ArchiDoc and Call One) with companies from the NEO Investments Fund (Cursor, Galposter and Voice Contact Center).Organizations from the Outsourcing Experts Group (OEX) specialize in the process outsourcing area: document management and back-office, sales and marketing support, call and contact center. Discover OEX

DOCUMENT MANAGEMENT AND BACK-OFFICE SERVICES

Currently, the company services more than 300 customers, including the biggest telecommunications companies, like Telekomunikacja Polska, France Telecom, Netia, Polkomtel, UPC, financial institutions, like Bank Millennium, Bank Pekao, Citibank Handlowy, Kredyt Bank, ING Bank Śląski, insurance companies, like PZU, Warta, Compensa, Uniqa, energy sector companies, like Vattenfall, RWE, Tauron Polska Energia and others. ArchiDoc

Outsourcing of sales and marketing support process

We specialize in the design and implementation of complex sale and promotional processes as well as outsourcing rebranding processes and changing visual identification. The largest clients are: Citi Handlowy, Danone, Dr Oetker, Ergo Hestia, Lotos, mBank, Mars, Mercedes Benz, Nestle, PKO BP, Philip Morris and others.Cursor Galposter

OUTSOURCING CALL AND CONTACT CENTER SERVICES

We are implementing projects for a few dozen companies, the biggest of which are: ITI Neovision, IBM, Loyalty Partners, Maspex, Netia, Onet.pl, G+J Gunter + Jahr Polska, PWN, Wydawnictwo Dr Josef Raabe, TUiR Allianz and Xevin Consulting. Voice

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Industry - specific solutions

Telecomunications and media
Banking and finance
Insurance
Manufacturing and distribution
Power Sector
Publishers

DOCUMENT MANAGEMENT
AND BACK-OFFICE SERVICES

DOCUMENT MANAGEMENT<br>AND BACK-OFFICE SERVICES

Office Service, Electronic archiving of documents, Registration of data in the customer’s systems, Electronic circulation of documents, Managing paper documents, Consultancy in the scope of back-office process/the process of document and information circulation, Supporting applications

 

OUTSOURCING OF SALES
AND MARKETING SUPPORT PROCESS

OUTSOURCING OF SALES<br>AND MARKETING SUPPORT PROCESS

Sales force outsourcing, Merchandising process management, Shopper marketing outsourcing processes, Servicing incentive and loyalty schemes, Management of marketing material, Signage systems, Outdoor, Visual information, Integrated projects

 

OUTSOURCING CALL
AND CONTACT CENTER SERVICES

OUTSOURCING CALL<br>AND CONTACT CENTER SERVICES

Telesales, Infolines, Image marketing, Market research, Database verification, Virtual secretariat, Debt collection by phone